This store sucks. Long lines and the staff is rude. I was on line today at 4pm and there were 20 people on line and the black haired girl says I'm going on break and leaves 1 person ringing up. Poor service. Will not go back ever. Sears is in bankruptcy and I know why.
Employee named Ken was more concerned with eating cheetos then helping me and was very rude
Best customer sales experience for a new Consumer Reports top rated Kenmore washing machine 8/13/17. Transaction was quick, efficient, courteous and helpful with multiple discounts applied, including a five protection plan. The total cost was less than our 3 year old LG. Serendipty!
My Sears washing machine has been broken since APRIL. Can't get anyone back here to fix it. They didn't even show up for the 3rd repair, and it's still in pieces. Incompetence and HORRIBLE customer service. Spoken to at least a dozen people, and no one knows or cares to fix it. Go somewhere else more reliable.
This store is the worst. Never any sales associates on the floor to help, no adverstisments printed anymore for items on sale and a staff that doesn't care.Will never spend another dime in this dump.
Sears is a US Department Store based in Lake Grove, Virginia. Sears is located at 4 Burr Ln, Lake Grove, NY 11755, USA.
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