A couple of staffs are friendly but some are shady as hell. When I asked for a tester today and one of the staff are obviously free so I asked for her help. And she literally stands there. Staring at me, and told me that another staff can help me. But the one she was pointing to was helping another customer and apparently can't help me at all. Never seen such retard customer service and shady attitude.
Theresa helped me two days in a row. She is patient and answers all of my questions! She's one of the BEST workers in Sephora! Thank you so much Theresa! :)
I LOVE THIS STORE THE Employees are so good with Customers
I visited this location on 11/3 and had a makeover by Imani from which I couldn't be happier. She treated me with the utmost respect and care, which is sadly not always common being transgender. She was very thorough and explained all of her steps and what she was using on me as she went. I was there for much longer then the listed 45 minutes that Sephora advertises for a makeover, at no time did I feel like she was rushing to finish up. Will definitely be returning for makeup here for all of my major events. Thank you so much for making me feel as wonderful as you did.
Love the store, love the items. Don't love the wait on line every time. Twice I left. Always only one person be the register. No one jumps in when they see a line. Very frustrating
I swear to god it was like 2 pm in the afternoon and barely any people were shopping. SHE COULS HAVE HELPED ME. Ughhhh, if they don't want my business I will just give it to others who are willing to .
Sephora is a US Health facility based in Lake Grove, Virginia. Sephora is located at Smith Haven Mall Smith Haven Mall, Lake Grove, NY 11755, USA.
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