Measuring my foot and make sure I am comfortable before I leave
After you buy wrong, cheap running shoes at other stores, end up with shin splints and plantar fasciitis you'll come here. The store was filled with people seeking proper fitting, comfortable shoes for all purposes, not just running. The staff was understanding, helpful and honest. I walked out with the perfect shoe, which in time helped to heal muscle
damage due to other improper fitting sneakers. Come here first..your feet are more important than you realize!
One on one service
Staff well educated on product. Customer service is top notch.
Great staff and service!
No strong arming to buy
Outstanding Service and product knowledge. Arrived in Long Island from out of state prior to a 3 month journey (lots of walking) overseas. I have always been a fan of New Balance but after some surgery I was not so sure of what type, size or width shoe I should buy. Called these folks after seeing their ad on television. Most impressed with my short phone conversation and how they described their approach to making sure that I was fitted correctly. Went to the store that evening and was most impressed by the attention as soon as I walked into the store. The young lady that fit me provided excellent evaluation, sizing, incredible selection, good advice that I'll think about in the future when buying shoes. I found the perfect shoe that is incredibly comfortable for my long upcoming travels.
New Balance is a US Shoe Store based in Lake Grove, Virginia. New Balance is located at 115 Alexander Ave, Lake Grove, NY 11755, USA.
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